For over three decades, DTDC Courier & Cargo Ltd. has been the embodiment of speed, reliability, and nationwide delivery coverage in India's dynamic logistics landscape. Founded in 1990, DTDC has become a pioneer in India’s courier and express distribution services, transforming how individuals and businesses ship documents, parcels, and freight across domestic and international borders.
With a widespread operational network and robust infrastructure, DTDC continues to bridge the distance between sender and recipient with efficiency, transparency, and dependability. Whether it’s a simple envelope, a bulk consignment, or a high-value international shipment, DTDC has the technology, manpower, and commitment to deliver it safely and on time.
DTDC is more than just a courier company—it's a logistics partner trusted by millions across metros, small towns, and global destinations. As logistics becomes increasingly integral to commerce, DTDC remains firmly positioned as a leader in enabling connectivity, commerce, and communication.
With its headquarters in Bengaluru, DTDC has grown from a single-office operation to a pan-India network of over 12,000 franchisees, hubs, and partner locations. Operating in every postal code of the country, DTDC manages one of India’s most extensive and efficient last-mile delivery infrastructures.
The company integrates cutting-edge logistics technology, real-time tracking, and a multi-modal transport network to manage millions of shipments every month. Its strategic international alliances with global logistics giants further extend its reach to over 220 countries, making it one of the most reliable Indian-origin courier brands on the global stage.
Over 75 regional offices and more than 500 operational facilities
Handling more than 12 million consignments monthly
24+ strategically located sorting centers
Partnered with major e-commerce, retail, and industrial clients
ISO 9001:2015 certified quality management systems
With a focus on innovation and execution, DTDC is continuously redefining courier standards.
DTDC offers a wide array of courier and logistics services across different segments—documents, parcels, heavy cargo, and global shipments—ensuring that every delivery need is covered.
DTDC’s flagship document delivery service is designed for time-critical communications.
Rapid pickup and dispatch for business and legal documents
Delivery across all serviceable PIN codes in India
Priority express service for metro-to-metro lanes
Tamper-proof document sleeves
Real-time tracking and proof of delivery
Ideal for sensitive paperwork requiring secure, verified, and prompt delivery.
For individuals and businesses needing non-document shipment support:
Available for parcels ranging from 500g to 50kg
Standard and premium delivery options (DTDC Plus, DTDC Lite)
Economical pricing with weight and distance slabs
Special packaging for fragile and delicate items
Door-to-door pickup and delivery across India
From gifts and groceries to electronics and clothing, DTDC’s parcel service ensures safe and fast transit.
DTDC’s premium category is tailored for customers who require speed and guaranteed timelines.
Next-day delivery service for metro cities
Handled with priority across sorting and transit
Real-time delivery status with timestamps
Time-bound air express deliveries
Perfect for urgent, high-value shipments
Designed for professionals, corporates, and critical deliveries
These premium offerings combine urgency with assurance.
DTDC handles large shipments and consolidated freight for commercial clients across verticals:
B2B cargo shipments via surface and air
Full truckload (FTL) and less-than-truckload (LTL) options
Heavy goods movement (furniture, machinery, equipment)
Hub-to-hub and point-to-point models
On-demand pickup, dispatch, and consolidation at origin hubs
Custom freight plans allow clients to scale logistics with minimal downtime.
DTDC’s global arm enables easy shipment of documents and parcels to more than 220 countries through its international delivery partners and joint ventures.
Express document delivery (air express)
Non-document parcel delivery for gifts, merchandise, and samples
Import and export customs clearance
Commercial invoice and airway bill processing
End-to-end tracking and international POD
Whether it’s sending a visa application, medical package, or business shipment, DTDC offers seamless cross-border logistics.
DTDC is one of the top logistics partners for India’s rapidly growing e-commerce sector. It supports online retailers with:
Order pickup, packaging, and sorting
Cash-on-Delivery (COD) handling and reconciliation
Last-mile delivery and doorstep returns
Reverse logistics and return-to-origin (RTO) process
Fulfillment center warehousing in metro cities
DTDC helps brands improve delivery performance, reduce order cancellations, and enhance buyer experience.
A thoughtful addition to the service line-up, DTDC provides customized courier solutions for students, migrants, and families:
Educational document courier (certificates, applications, results)
Student baggage shipping (books, devices, clothes)
Personal shipments (seasonal goods, homemade items)
Affordable weight-based pricing
Doorstep pickup from hostels and PG accommodations
These services ensure peace of mind for parents, students, and working professionals.
DTDC has invested significantly in its infrastructure to meet growing logistics demands and minimize delivery delays.
24+ sorting centers with mechanized sorting
Cross-docking, consolidation, and scanning units
In-house line-haul and third-party logistics partners
Use of GPS-enabled vehicles and smart routing systems
Warehousing facilities in Bengaluru, Delhi, Mumbai, Kolkata, and Hyderabad
Short-term storage and real-time inventory updates
Flexible space rental for seasonal businesses
The operational backbone is built to deliver accuracy, visibility, and volume scalability.
DTDC’s robust IT architecture allows shippers and consignees to stay informed and in control of their parcels.
Web and mobile-based tracking systems
e-PODs with timestamps and digital signature capture
Smart scanning at every node of parcel journey
SMS and email alerts on key shipment milestones
API integration for ERP and e-commerce platforms
Route intelligence for optimized deliveries
This data-driven system supports on-time delivery, loss prevention, and customer trust.
DTDC follows a transparent and fair pricing model across all services:
Weight and distance-based slabs
Fuel surcharge and risk coverage clearly itemized
Discounts for corporate clients, institutions, and bulk shippers
GST-compliant invoicing with downloadable statements
Volume-based contracts for regular users
Clients benefit from customized rate cards that reflect usage and delivery priorities.
Proper packaging is essential to secure delivery. DTDC offers professional packing and labeling services for customers who need assistance:
Corrugated boxes, padded envelopes, thermocol sheets
Labeling with unique barcodes and shipment codes
Tamper-evident tape and waterproof sleeves
Handling labels for fragile, perishable, and inflammable items
Bulk packing for large, multi-unit shipments
This ensures that packages arrive intact, clearly labeled, and easily traceable.
Returns are inevitable in commerce—and DTDC has a system to manage them efficiently.
Customer-level pickup for rejected or defective products
RTO consolidation and return to seller warehouse
Quality-check integration before re-shipping
Multi-origin and multi-destination logistics solutions
For e-commerce and retail, this is crucial in maintaining inventory flow and service standards.
DTDC’s operations rely on the strength of its people—trained professionals who execute thousands of deliveries every day with accuracy and discipline.
Delivery staff trained in parcel handling and customer interaction
Use of hand-held devices for digital proof and scanning
Rider performance evaluated through automated audits
Safety and compliance checks at hubs and delivery points
Combined with a vast network, this human element powers India’s most far-reaching delivery matrix.
Recognizing the impact of logistics on the environment, DTDC is steadily working toward reducing its carbon footprint:
Pilot programs for electric delivery vehicles
Paperless POD and e-billing systems
Eco-friendly packaging options available on request
Route optimization for fuel efficiency
Encouragement of digital communication and records
These steps reflect DTDC’s vision of a cleaner, smarter, and more responsible courier future.
DTDC’s journey has been marked by milestones of excellence, innovation, and trust.
Recognized among “India’s Top Courier Companies” for operational excellence
Member of Express Industry Council of India (EICI)
Winner of multiple logistics and supply chain awards
Preferred logistics partner for leading retailers, banks, and institutions
Partnered with international networks such as Geopost (DPD Group)
These accolades are a reflection of consistent service quality and customer satisfaction.
DTDC’s delivery network covers every serviceable pin code in India and a massive footprint across global destinations.
12,000+ franchisees and collection points
Present in every city, town, and village in India
Active partnerships in Tier-1 and Tier-2 metros
Partnerships in Europe, North America, Asia-Pacific, and Africa
Specialized export-import delivery channels
Cross-border B2C and B2B support
With its hybrid network model, DTDC offers flexibility, speed, and consistency—wherever the destination.
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